Refund policy

Vajrah Design House

Effective Date: 16 February 2026

 

Returns, Exchanges, and Refunds

1.1 Returns

Returns are accepted only if:

  • The item is damaged prior to opening, and

  • Clear video evidence of unpackaging is provided.

Requests will be reviewed on a case-by-case basis.

1.2 Custom Orders

Custom-stitched blouses are generally non-returnable. Exceptions may be considered only in rare cases where valid reasons are provided and accepted by Vajrah Design House.

1.3 Exchanges

Exchanges are allowed only for:

  • Ready-made garments

  • Size issues

  • Transit damage (with evidence)

Exchange approval is subject to verification.

1.4 Refunds

Refunds are not provided. Approved cases will be handled through exchanges only.